Australia’s Water Cart and Water Truck Specialists. Built for Work, Trusted by Fleets.

This Privacy Policy provides information on how National Water Carts manages personal information collected including personal information collected through this website.

National Water Carts realises the importance of ensuring that personal information held by the company is treated confidentially, and is committed to ensuring that all personal information is only collected, disclosed, used and stored in accordance with the National Privacy Principles set out under the Federal Privacy Act 1988.

WHAT IS ‘PERSONAL INFORMATION’?

‘Personal Information’ is information or an opinion (including information or an opinion forming part of a database) whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent, or can reasonably be ascertained from the information or opinion.

USE AND DISCLOSURE OF PERSONAL INFORMATION

Any personal information that we collect will only be used and disclosed for the purpose for which it has been provided to us.

Personal information may need to be disclosed to external service providers engaged through National Water Carts for those service providers to fulfil their service obligations to the firm. For example:

IT service providers who assist in managing National Water Cart’s servers and networks may need to access client data to maintain the servers and networks. Where personal information is disclosed to an external party, National Water Carts will take steps to ensure that the external party treats such information confidentially and in accordance with the Federal Privacy Act 1988. We require these organisations to have compliant privacy procedures in place and to only use your personal information to assist us in providing those products and services and for no other purpose.

EMAIL COMMUNICATIONS

If you have registered through our website to receive email communications from us, we may use your contact details to send you newsletters, marketing emails or invitations to participate in National Water Carts events which may be of interest to you. However, you may at any time opt out of receiving such materials. Upon receiving such a request, National Water Carts will remove your contact details from our distribution lists.

ACCESSING AND CORRECTING PERSONAL INFORMATION

You may request us to provide you with access to personal information we hold about you. We will process all requests for access to personal information in accordance with the National Privacy Principles. In most cases, we will provide you with access to your personal information. However, we may refuse access in certain situations as listed in the National Privacy Principles. If we refuse to give you access, we will provide you with reasons for our refusal.

If any personal information we hold about you is not accurate, complete or up to date, please let us know and, in most cases, we will use all reasonable efforts to update the information.

COOKIES

National Water Carts may collect identifiable information from visits to our websites to help us provide better customer service through the use of various technologies, including “cookies”. A cookie is a piece of data that a website can send to your browser which may then be stored on your computer as a tag that identifies your computer and /or the computer user. Such technologies enable National Water Carts to measure and analyse, for example, visitor activity on the website, visits to web pages and the domains from which people visit. This information will assist National Water Carts in understanding trends and patterns and helps to serve you better when you return to the website or when a new product or service becomes available. You can set your browser to notify you before you receive a cookie, giving you the chance to decide whether to accept it. You can also set your browser to turn off cookies.

PERSONAL INFORMATION SECURITY

National Water Carts is committed to keeping secure the data you provide to us and we will take all reasonable precautions to protect your personally identifiable information from loss, misuse or alteration.

CHANGES TO OUR PRIVACY POLICY

From time to time, it may be necessary for us to revise our privacy policy. We reserve the right to change our privacy policy at any time without prior notice. We will notify you of the changes by posting an updated version of the policy on our website.